Oct 8, 2024
We are thrilled to have you with us. To help you navigate through the closing process smoothly, we have put together this guide. Follow the steps outlined below to ensure everything goes according to plan. If you have any questions along the way, don’t hesitate to reach out.
1. Join the PassGo Portal
The first step is to join the PassGo portal, a secure space where we can communicate and share important documents. You should have received an invitation to join the portal via email. If you haven’t received it, please check your junk mail. If it’s not there, inform us immediately so we can send you a new link.
2. Completing Your Digital ID Verification
We verify your ID digitally using Treefort Technologies. This system is designed to reduce fraudulent activity by ensuring that our clients are who they claim to be.
To complete a Treefort ID verification, you will receive a link via email to submit two valid forms of government-issued identification, such as a driver’s license or passport. Additionally, you will be asked to take a selfie to match your ID photo with your real-time appearance. Once submitted, the technology will verify the authenticity of your documents and your identity.
If you’d like more information about Treefort Technologies, check them out here.
3. Get Ready for Your Signing Appointment
If you’re signing virtually, your documents will be uploaded to the portal the day before your signing appointment. These documents will be signed before the lawyer during your appointment. Please print any required documents and ensure you don’t print double-sided. We’ll provide a courier label for you to return the documents to us.
Check your calendar invitation for the meeting link. Just have a device with a camera and an internet connection to join. Make sure to have your ID handy too.
If you’re signing in person at our office, we’ll have all the documents ready for you to review at your appointment. Just bring your government-issued picture ID.
6. Important Information About Your Property Tax Adjustment
When selling a property, the total total price will consider the annual property taxes. This is known as a property tax adjustment. The good news is that you only pay for the taxes during the time you own the property.
We will calculate this adjustment on your statement of adjustments. If you have already paid the property taxes for the year, the buyer will reimburse you for their share. On the other hand, if you haven’t yet paid the property taxes, you will reimburse the buyer for your portion..
If the property taxes are due prior to the closing date and have not been paid, please ensure they are paid before the closing.
If you pay your taxes on the tax installment payment plan (TIPP), we will cancel any ongoing TIPP payments on your behalf.
If you’re still confused, don’t worry! We’ll go over the property tax adjustment again during your signing appointment.
7. Preparing for Your Closing Day
Before your closing date, please ensure that you close your utility accounts. If any seller conditions outlined in the contract remain unmet, inform us promptly. Make certain that you have vacated the property, thoroughly cleaned it, and removed all your belongings.
We will verify that the buyer’s lawyer has transferred the funds and that the keys have been released. We will also manage the payment of your mortgage and commissions, and deposit the net sale proceeds directly into your bank account.
Congratulations on selling your home. We look forward to working with you again in the future.
Hi! I’m Erin Crocker. I’m a real estate lawyer with over 10 years of experience in Alberta and British Columbia real estate law. I love technology and efficiency. I’m on a mission to create a modern, digital closing experience for buyers and sellers through technology, transparency and sharing knowledge.
